Privacy Policy

We respect your privacy. This policy explains what we collect and how we use it.

Information we collect

• Account details: name, mobile number, email (optional).
• Application details and documents you upload for a service.
• Payment status from Razorpay. We do not store your card, UPI or bank details.

How we use it

• To process your application and contact you about it, including OTP calls where required.
• To send status notifications and provide support.
• To keep records and prevent misuse.

Document security and deletion

Uploaded documents are stored privately and are accessible only to you and the authorised staff handling your application. Once your application is completed (or rejected), your uploaded documents are permanently deleted from our system. The completed file we prepare for you remains available in your account.

Sharing

We share your information only as needed to complete your application (for example with the relevant government portal) and with Razorpay for payment. We do not sell your data.

Your choices

You may ask us to correct your details or delete your account by contacting support, subject to legal record-keeping needs.